The Standard
for Auto
Claims Excellence.
Gotham Adjusting Alliance is an independent auto claims adjusting firm serving insurance carriers, TPAs, and repair facilities across the East Coast. From standard physical damage to complex TLC & rideshare vehicle claims — we deliver accurate assessments that close files with confidence.
Who We Are
Where Precision
Meets Purpose
“We don’t just write estimates — we deliver documentation that protects carriers, satisfies shops, and stands up to scrutiny.”
Gotham Adjusting Alliance is a licensed, independent auto claims adjusting firm headquartered in Albany, New York. We were built to serve the B2B side of the auto insurance ecosystem — carriers, third-party administrators, and repair facilities who need accurate, defensible claim work without the overhead of staff adjusters.
Our expertise spans the full spectrum of auto physical damage, with a deep specialty in TLC, FHV, and rideshare vehicle claims — a niche that demands regulatory knowledge most generalist adjusters simply don’t have.
When you send a claim to Gotham, it gets handled by someone who understands what’s at stake on both sides of the table.
What We Do
Full-Spectrum Adjusting
Every type of claim. Every type of vehicle. The expertise to get it right the first time — so files close clean and disputes stay off your desk.
Physical Damage Appraisals
Comprehensive vehicle inspections and damage appraisals. Thorough line-by-line documentation built for carrier review, litigation support, and subrogation. All vehicle types, all damage levels.
TLC & Rideshare Claims
Specialized appraisals for FHV, TLC-licensed, medallion taxi, Uber, Lyft, and commercial fleet vehicles. We know the regulatory landscape — and we know where the money is hidden in these claims.
Primary SpecialtyCarrier & TPA Support
Seamless integration into your existing claims workflow. We operate as a professional extension of your team — handling field work, documentation, and reporting to your standards.
Repair Facility Liaison
Supplement review, field appraisal coordination, and dispute mediation between shops and carriers. We understand what fair repair costs — and where inflated estimates creep in.
Estimate Review & Audit
Line-by-line review of submitted repair estimates for accuracy, compliance, and fair market value alignment. Protect your book from inflated or unsupported submissions.
Total Loss Evaluations
Complete total loss documentation including ACV analysis, condition reporting, and market comparables. Delivered with the detail that holds up in arbitration and litigation.
Our Specialty
TLC & FHV
Claim Mastery.
For-Hire Vehicle and TLC claims operate in a category of their own. Commercial insurance policies, NYC Taxi & Limousine Commission regulations, livery endorsements, and fleet dynamics create complexity that standard adjusters miss — and those misses cost carriers money.
- FHV & TLC-licensed vehicle damage assessments
- Rideshare fleet claims — Uber, Lyft, Via, and more
- NYC TLC regulatory compliance and documentation
- Commercial auto policy interpretation and application
- Loss of use, diminished value, and livery-specific considerations
- Coordination with livery and commercial auto specialists
- Medallion taxi and black car fleet appraisals
Why It Matters
Most adjusters don’t know what they don’t know about TLC.
TLC vehicles carry commercial plates, operate under strict regulatory oversight, and are insured under livery policies that read nothing like personal auto. An adjuster without this background will miss the nuances that determine whether a claim closes clean or turns into a dispute. We don’t miss them.
Our Clients
Built for the Business Side of Claims
We work with the professionals who manage claims at volume — and we understand what you need without you having to explain it.
Insurance Carriers
Regional and national auto carriers who need reliable field appraisal support, overflow capacity, or specialty claim expertise. We integrate into your workflow and deliver to your documentation standards.
Third-Party Administrators
TPAs managing high-volume auto claims portfolios need adjusters who are available, dependable, and already know the process. No lengthy onboarding required — just send the assignment.
Auto Repair Facilities
Body shops and dealerships looking for an independent adjuster who understands fair repair costs and can support supplement negotiations. We know how shops work — and we work with them, not against them.
TLC Fleet Operators & Insurers
For-Hire Vehicle fleet operators, TLC-licensed owners, and the carriers who insure them need an adjuster who actually understands their regulatory environment. That’s specifically us.
How It Works
Simple Process.
Serious Results.
Submit Assignment
Send your claim assignment, vehicle details, and coverage information to estimate@gothicclaims.com or use our contact form.
Field Inspection
We schedule and conduct the vehicle inspection — driveables, stored vehicles, or total losses — throughout our coverage area.
Documentation
Comprehensive appraisal report, photo documentation, and estimate delivered in a format that meets carrier standards and holds up to scrutiny.
File Closed
Clean, complete claim package delivered. We’re available for supplement review, follow-ups, or dispute support as needed.
Service Area
East Coast
Operations
Headquartered in Albany, New York, with field operations spanning the Tri-State region and extending down the full Eastern seaboard.
Coverage extends beyond listed states — contact us for availability.
Need coverage outside this footprint? Our adjuster network extends nationally. Contact us to discuss your assignment.
Discuss Coverage →The Difference
Why Carriers & Shops
Choose Gotham
Specialty Depth
TLC and FHV claims are our specialty, not an afterthought. We’ve built expertise in the regulatory and insurance environments that govern commercial rideshare and livery vehicles — knowledge that protects you when it counts.
Documentation That Holds
Every estimate we produce is built for scrutiny — by carrier SIU teams, arbitration panels, and courts if necessary. We document what we find, and we find what’s there. No padding, no shortcuts.
Professional Reliability
We operate like a business, not a side gig. Assignments are tracked, reports are complete, and communication is professional. When you send us a file, you don’t have to chase it.
Independent Perspective
As an independent firm, we have no allegiance to any carrier, shop, or insured beyond delivering an accurate assessment. That objectivity is exactly what makes our appraisals defensible.
East Coast Reach
Tri-State core with coverage extending down the full Eastern seaboard. One relationship, one contact, one standard of work — regardless of where the vehicle is located.
Simple Engagement
No complex onboarding, no minimum volumes, no unnecessary overhead. Send us the assignment with the details. We handle it from there and deliver a complete package when done.
Get In Touch
Ready to Send
a Claim?
Send us an assignment, request a quote for field services, or reach out to discuss whether we’re the right fit for your operation. We respond to every professional inquiry — no runaround, no sales pitch.
Submit an Estimate Request
Provide as much detail as possible. We’ll review and respond promptly.